Privacy Policy

Effective Date: 20 Jul 2025
Last Updated: 16 Aug 2025

Glori.io (“we,” “our,” or “us”) is an online course hosting and marketing platform owned and operated by Skill Holdings LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

When you interact with Glori.io, we may collect the following types of information:

Account Information: Name, email address, password, and any profile details you provide.
Payment Information: Billing details, credit/debit card information, and transaction history. Payments are securely processed by Stripe, and we do not store sensitive payment card details.
Usage Data: Log files, IP addresses, device information, and browsing behavior on our platform.
Cookies & Tracking: Cookies, pixels, and analytics tools to improve performance, track preferences, and personalize your experience.
Communication Data: Messages, feedback, or testimonials you share with us.

2. How We Use Your Information

We use your personal data to:

Provide and manage your account and subscription.
Process payments, refunds, and invoices securely via Stripe.
Deliver and improve our online course hosting and marketing services.
Send service-related notifications, updates, and marketing communications (you may opt-out anytime).
Analyze usage data for performance, troubleshooting, and product development.
Ensure compliance with legal and regulatory requirements.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Contractual Necessity: To provide services you signed up for.
Legitimate Interest: To improve our platform, prevent fraud, and ensure security.
Consent: For marketing communications, cookies, and analytics (where required).
Legal Obligation: To comply with applicable laws and tax regulations.

4. CCPA Compliance (California Residents)

If you are a California resident, you have the right to:

Request access to the personal information we collect about you.
Request deletion of your personal information.
Opt-out of the sale or sharing of personal data (we do not sell personal data).
Exercise non-discrimination for exercising your privacy rights.

You may exercise these rights by contacting us at support@skillholdings.com.

5. Third-Party Services

We may share limited data with third-party service providers to operate our business effectively, including:

Stripe – for payment processing and refunds.
Analytics Providers (e.g., Google Analytics) – to understand usage and improve services.
Cloud Hosting & Security Providers – to ensure platform reliability and safety.

We ensure that third parties comply with strict data protection standards.

6. Cookies & Tracking

We use cookies and similar technologies to:

Remember user preferences.
Improve platform functionality and personalization.
Measure and analyze site traffic and performance.

You can control cookie preferences through your browser settings.

7. Data Security

We implement industry-standard safeguards, including encryption, secure servers, and access controls, to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you close your account, we will delete or anonymize your data, except where retention is required by law.

9. Refund Policy

Glori.io offers a full refund policy consistent with standard SaaS practices. Refunds are processed via Stripe to the original payment method, subject to our terms of service. For detailed refund conditions, please review our Terms of Service.

10. User Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal data.
Request deletion of your data.
Restrict or object to certain data processing.
Request data portability.
Withdraw consent for marketing communications.

To exercise your rights, contact us at support@skillholdings.com

11. International Data Transfers

If you access Glori.io from outside the United States, your information may be transferred, stored, and processed in the U.S. We take appropriate safeguards to protect data during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Skill Holdings LLC
Email: support@skillholdings.com
Address: 254 Chapman Rd, Ste 208 #23862 Newark, Delaware 19702